Corrections
We publish a lot of statistics. Numbers move, sources get misread, and errors happen — what matters is what we do when we find one. Every correction made to a figure on this site is listed below: what it said, what it says now, and why. Nothing here is quietly fixed.
How this page works
This list is generated directly from our Figures & sources fact-check log — every figure whose entry notes a correction appears here automatically, so there's no separate step where one could quietly go missing. 13 corrections logged so far, out of 35 figures we track, most recent first.
Now reads: “Highland Community Broadband (HCB), the volunteer-run CIC that connected Ullapool and Wester Ross from 2017, closed in April 2026 due to rising costs — but sold its network to Scotnet, who have continued operating and upgrading it (now branded Wester Ross Broadband)”
Corrected: an earlier version of this site described HCB's closure as a straightforward service loss for residents ("a significant loss", "closure shows what happens without structural policy support"). HCB's own Company Secretary got in touch (14 Sep 2026) to clarify the network was sold onward rather than shut down — confirmed via Scotnet's own site, which states it bought the HCB network in May 2026 and has been "upgrading and expanding the services and coverage." The volunteer-run model still proved financially unviable (that part was accurate), but residents were not left without service. The site pages were corrected on 14 Sep 2026; two earlier news articles on the closure ("Highland Community Broadband has closed — and that matters" and "Ullapool's community broadband network closes…") still described the network as shut down and were corrected on 15 Oct 2026, each with a correction note.
Used on: Global spotlight · Who is acting? · Resources · News: HCB has closed · News: Ullapool operator closes
Now reads: “Ofcom's Telecoms Access Review 2026-31 set the full-fibre repair standard for "Area 3" (places with no realistic prospect of a rival network) at 81% of repairs within one working day and 96% within 11 working days; Consumer Scotland had asked for 83% and 98%. More than 30% of Scottish postcodes are in Area 3, against 18% across the UK”
Corrected: our news item of 27 September 2026 said Ofcom's final rules kept the one-working-day repair target at 79%, and that Scotland accounts for more than 30% of the UK's Area 3 postcodes. Both were wrong. 79% was Ofcom's consultation proposal; its final decision was 81%, the level Openreach was already achieving, with Ofcom declining the higher standards Consumer Scotland and Sky asked for. The 30% figure is the share of Scottish postcodes that fall within Area 3, not Scotland's share of the UK total. The article's headline, summary and text have been corrected.
Used on: News: Ofcom's rural repair target
Now reads: “The Scottish Government published a refreshed "Digital Strategy for Scotland: vision statement" (with COSLA) in November 2025, alongside the first in a promised series of delivery plans — but that plan covers sustainable digital public services, not digital exclusion, which still has no delivery plan or named accountable lead”
Corrected: an earlier version of this site said "no separate action plan has followed" the vision statement. In fact the Scottish Government's own policy page states it published "an overarching vision and the first of a series of delivery plans" in November 2025 — titled "Digital strategy for Scotland: sustainable digital public services - delivery plan 2025-2028." That plan addresses digital public services, not digital exclusion specifically. The vision statement's own Performance Framework is described as still being refreshed, and no plan or named lead for digital exclusion itself has been published as of this check.
Used on: Home · Who is acting? · Scottish policy
Now reads: “70% of people on benefits have never heard that social tariffs exist”
Corrected from a previously-published 55% — that number didn't match any Ofcom awareness-tracking wave. Ofcom's own series has moved 84% → 69% → 53% → 69% → 70% since 2022, so re-check this one every time Ofcom publishes.
Used on: Home · Why it matters · Who is acting?
Now reads: “A social tariff can save an eligible household around £200 a year”
Corrected from a previously-published "£12/month overpay" figure, which was not a real Ofcom statistic.
Used on: Why it matters
Now reads: “UK Gigabit Broadband Voucher Scheme: up to £3,500 (business) / £1,500 (residential)”
Corrected from a previously-published £4,500 business figure — £4,500 is the combined/group-project cap, not the per-business voucher. These values change periodically; re-check before quoting.
Used on: Get help
Now reads: “An estimated 9% of Scottish households — around 490,000 people — have no internet connection at all”
Corrected from a previously-published "700,000 people" figure, which had no traceable primary source and was inconsistent with the household-survey-derived estimate above.
Used on: News
Now reads: “"No leadership, no momentum: Scottish Government has failed to act on digital exclusion" (Third Force News)”
Corrected the date — this was previously implied to be an August 2024 piece (the month of the Audit Scotland report it responds to); the article itself is dated September 2025.
Used on: Who is acting? · Resources
Now reads: “2.8 million people in the UK are entirely offline; 27% are "narrow" internet users”
Corrected from a previously-published "1.6 million offline / 23% struggle" — those numbers don't appear on Ofcom's page. Down from 13% of the population offline pre-pandemic to 5% now.
Used on: For organisations
Now reads: “8 million people lack the skills to make meaningful use of online services; 77% of the digitally excluded are over 65; 69% live with a disability or impairment”
Corrected the source link — it previously pointed to an NHS Alliance page that doesn't contain these figures.
Used on: Digital health · Beyond broadband
Now reads: “35% of households in Glasgow's social rented housing (circa 38,500) do not use home broadband; 32 RSLs, covering 75% of social housing stock, back the strategy”
Corrected from "65% do not use" — the strategy actually states 65% of social rented households use broadband (p.7/p.4), meaning 35%, around 38,500 households, do not (p.20, the more precise figure). The two numbers were transposed in an earlier pass; re-verified directly against the source PDF.
Used on: Scottish policy · Who is acting?
Now reads: “Connecting Scotland supported more than 60,000 households during the pandemic”
Corrected from "61,000 people" — the official evaluation counts households, not individuals, and the actual number of people reached is higher.
Used on: Why WIRES exists
Now reads: “National Databank cards are available through over 4,000 Digital Inclusion Hubs”
Corrected from a stale "1,600 community organisations" figure — the partner network has grown substantially since that snapshot.
Used on: Get help
Spot something wrong?
Tell us and we'll fix it — then log it here
If a figure on the site is out of date, misattributed, or just doesn't match its source, get in touch. We'd rather hear it from you than from someone quoting us incorrectly.